FAQ’s

Shipping and Delivery

Yes, we offer delivery services across all regions of Pakistan, ensuring that our products reach you wherever you are.

Typically, orders are delivered within 2 to 3 business days. However, delivery times may vary due to unforeseen circumstances like bad weather or political instability.

Payment Methods

We offer Cash on Delivery (COD) for your convenience.

Returns and Refunds

If you’re not satisfied with your purchase, you can return the item within 7 days of receiving it. The product must be unused, unopened, and in its original packaging.

To start a return, please contact our customer support team with your order details, and they will guide you through the process.

Product Authenticity and Warranty

Yes, we guarantee that all our products are 100% authentic and sourced from reputable suppliers

Warranty information varies by product. Please refer to the individual product descriptions for specific details.

Customer Support

Our dedicated customer support team is available 24/7. You can reach us via email at info@shoploop.pk or through our WhatsApp support.

Order Tracking

Yes, once your order is shipped, we will provide you with a tracking number so you can monitor your delivery status.

Product Availability

If an item is out of stock, you can sign up for notifications on the product page, and we will inform you as soon as it becomes available again.

🔐Security and Privacy

Absolutely. We prioritize your privacy and employ advanced security measures to protect your personal data.

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